Our policies with regards to the recent Covid-19 development. More details

Our policies with regards to the recent Covid-19 development

In order to uphold the well being of our patients and our staff, while also ensuring treatment continuity, we have put in place preventive health and safety measures that are meant to actively contribute towards the global efforts in decreasing the spread of the virus.

Patients undergoing treatment at the moment will continue in the process, there will not be any interruptions or cancellations.

We kindly ask all patients visiting our centre to refrain from doing so in case of any symptoms, as stated by the WHO, including exposure to high-risk airports and/or geographical locations. When in doubt, please contact your coordinator by phone or email before you visit the centre.

All Italian citizens and other patients who have visited Italy in recent weeks are encouraged to contact us immediately to postpone treatment until the situation improves and has been confirmed so officially.

Patients in the planning process will continue to receive medical and travel assistance as required, we intend to continue without any interruption. Should you feel hesitant about traveling to Prague, our coordinators are prepared to help you explore other alternatives.

Lastly, please rest assured that should anyone from the Centre’s staff present any symptoms or have the slightest doubt of having contracted the virus, they will not be coming into work. We will continue to help patients both personally and remotely and do apologize for any inconvenience should any rescheduling arise from the current situation.

We thank you for your understanding.

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